Service and Repair

On the large aperture Fusion Pro systems, the optics are designed with a thermal compound applied between the mirror and its holder. Replacement mirrors include this compound pre-applied to the backside of the mirror. For routine cleaning and maintenance, additional thermal compound is not required-the existing layer remains sufficient for (...)

Applying Thermal Compound to Large Aperture Fusion Pro Optics

07/11/2025

The Auto Focus Plunger (AFP) plays a critical role in your Epilog Fusion Pro laser system by enabling automatic focusing of the laser bed. This feature allows the table to adjust its height precisely, ensuring the laser is always focused at the optimal distance from the material. Accurate autofocus improves (...)

Autofocus Plunger (AFP) Replacement – Fusion Pro 32 & 48

How do I replace the autofocus plunger in the Fusion Pro 32 and 48?

This procedure outlines the steps required to safely and effectively replace the Autofocus Switch on the Fusion Maker, Edge, and Pro, laser system. The Autofocus Switch is a critical component responsible for maintaining the proper focal distance during operation. This document provides detailed instructions to ensure proper removal, and installation (...)

Autofocus Switch Replacement – Fusion Maker, Edge, Pro 24 & 36

How do I replace the autofocus switch in the Fusion Maker, Edge, and Pro 24 and 36?

05/07/2025

Pro 48

Autofocus Switch Replacement – Pro 48 (Large Aperture)

This guide provides step-by-step instructions for replacing the Autofocus Switch in a large aperture Fusion Pro 48 laser system. It includes all necessary removal and installation steps, along with the required tools and parts. Be sure to follow safety precautions and power off the machine before beginning any maintenance work. (...)

05/30/2025

This document provides step-by-step instructions for the removal and installation of the backplane board for Fusion Pro 24 & 36 engravers. It includes all the necessary parts, tools, and materials required for the process, as well as detailed guidance on disconnecting electrical components, handling the board with care, and reassembling (...)

Backplane Board Replacement

How do I replace the backplane board in the Fusion Pro 24 and 36?

This document outlines the replacement of the backplane board in the Fusion Pro 32 and 48. Was this helpful? Yes No Submit Cancel Thanks for your feedback!

Backplane Board Replacement – Fusion Pro 32 & 48

How do I replace the backplane board in the Fusion Pro 32 and 48?

Dual-source machines are equipped with both CO2 and Fiber lasers. To enable these lasers to work in unison, their beams must be combined, which is achieved through a component known as the beam combiner. This optic allows the CO2 laser to pass through while reflecting the Fiber laser. Although it’s (...)

Beam Combiner Replacement – Fusion Pro

How do I replace the beam combiner in my Fusion Pro machine?

11/06/2024

Blurry Driver Screen On Windows 10

Why am I seeing a blurry driver screen on my Windows 10 High-Resolution Display?

Please find the attachment for an in-depth description Was this helpful? Yes No Submit Cancel Thanks for your feedback!

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Pro 48, Pro 32

Camera Cable Replacement

Learn how to replace the camera cables on your Fusion Pro laser system in this step-by-step video guide. Improve performance and avoid downtime with this quick fix.

07/17/2025

This document outlines the replacement of the carriage camera assembly in the Fusion Pro 24 and 36. Was this helpful? Yes No Submit Cancel Thanks for your feedback!

Carriage Camera Replacement – Fusion Pro 24 & 36

How do I replace the carriage camera in the Fusion Pro 24 and 36?

Having to continually reduce speed and increase power can indicate low output from the laser. This document will help identify a low output laser tube on a 17000 Maker, Edge, or Pro machine. Checklist Optics Alignment Focus Reference Engraving Download the sample file below. Reference Engraving Open the file and (...)

CO2 Laser Replacement Checklist / Low Output

This guide will assist you in diagnosing and resolving low output issues with your 17000 series laser system.

04/04/2025

CO2 Laser Replacement Checklist / No Output

This guide will assist you in diagnosing and resolving no output issues with your 17000 series laser system.

These items should be checked before replacing a CO2 laser tube with no output. If the laser has been inactive for more than one (1) month, follow the Extended Cold Start Guide first. The goal of this document is to determine the operational status of the CO2 laser in a (...)

09/27/2024

CO2 Laser Tickle Settings

What are tickle settings and how can I adjust them?

Introduced in the Epilog Mini and Helix engravers, laser tickle settings allow the user to customize certain CO2 laser characteristics by modifying the radio frequency (RF) signals sent to the laser tube. The role of the RF signal is to excite and energize the gas mixture within the CO2 laser (...)

This document outlines the replacement of the CO2 laser tube and RF in the Fusion Pro 32 and 48. Was this helpful? Yes No Submit Cancel Thanks for your feedback!

CO2 Laser Tube and RF Replacement – Fusion Pro 32 & 48

How do I replace the CO2 laser tube and RF in the Fusion Pro 32 and 48?

The control module is a crucial component of your Fusion Maker, Fusion Edge, or Fusion Pro engraver, enabling seamless operation and precise control. This guide provides step-by-step instructions for safely removing and installing a new control module to ensure optimal performance. Following these procedures will help you maintain your engraver’s (...)

Control Module Replacement – Fusion Edge, Maker, Pro

04/04/2025

This document provides a step-by-step guide on how to replace the control board in your laser system. Replacing the control board is a crucial process that ensures your laser operates efficiently and reliably. Follow these instructions carefully to safely remove the old control board and install the new one, getting (...)

Control Module Replacement – Fusion Pro 32 & 48

How do I replace the control module in the Fusion Pro 32 and 48?

10/03/2024

Edge Stand Assembly

How do I build my Edge Laser stand?

The Fusion Edge Stand is an essential accessory designed to support your laser system with stability and ease of mobility. Whether you’re setting up a new machine or replacing an existing stand, this guide provides step-by-step instructions to help you assemble the stand safely and efficiently. By carefully following each (...)

09/27/2024

Extended Cold Start Guide

My laser has been inactive for a long time and will not fire.

Lasers that have been inactive for a period of time may not fire right away. There are settings in the machine to help warm the laser before use. Please start with the CO2 Laser Tickle Settings guide first. If the laser has been inactive for an extended period of time, (...)

This document outlines the replacement of the fiber laser in the Fusion Maker, Edge, and Pro 24 and 36. After replacing the fiber laser, complete the laser alignment and focus calibration procedures. Was this helpful? Yes No Submit Cancel Thanks for your feedback!

Fiber Laser Replacement

How do I replace the fiber laser in the Fusion Maker, Edge, and Pro 24 and 36?